consumer rights advocacy

ReviewGlobe BroadbandSep 5, '07 12:06 PM
for everyone
Category:Computers & Electronics
Product Type: Other
Manufacturer:  Innove Communications
when it rains, don't count on an internet connection. don't even count on getting to make a call. and you might as well forget about turning on your laptop and logging on in the middle of a typhoon.

my dad and my siblings should write this review, given that i am rarely at home. but i can't take it anymore. the few times that i have hogged our internet connection, 8 times out of 10, i have failed to utilize my stolen internet time efficiently and effectively.

our law office uses smartbro, and definitely, globe broadband pales in comparison to smartbro. smartbro has faster service, better technical back-up, with almost the same rates. and it works even when there's a typhoon.

instead of globe bombarding the Filipino citizenry with TV, radio and print ads, i suggest they invest on their technical backbone first. they should make sure their subscribers get the kind of service they promise to give.

my sister has informed the customer service hotline about this feedback for N number of times, but the operators keep on telling her one thing: "just look at the white box. if the data light isn't flashing, just wait for it to flash. then try logging in again." huh? again, again...

one more week of bad service, and i swear i am going to spur a congressional inquiry into this matter. yes, we secretariat employees have clout of our own... (evil laugh...) just joking.

Globe Broadband!!! fair warning. do something about your broadband connection soon, else you anger harrowing Miriam who, god forbid, might actually spur a senate inquiry into your inefficiency.

ReviewReviewReviewBetel Box Backpackers Hostel, SingaporeAug 16, '07 6:08 AM
for everyone
Category:Other

in our original quest for a backpacking adventure, nad & i reserved two bunkbeds at the Betel Box Hostel in Joo Chiat Road, Singapore. beds at the mixed dorm cost S$18/day. there were cheaper hostels at the heart of the city, but we both decided to try Betel Box because the overall online reviews were great & from the pictures, the place looked nice & cozy.

of course, we also considered the high probability of meeting new european friends, as it appeared on various online pages that this hostel was THE recommended hostel by numerous european backpackers. both nad & i have experienced backpacking in europe, and suffice to say that the experience was one for the books.

straight from changi airport terminal 2, we took bus 24 to joo chiat road. we were dropped off at a quaint village so unlike the singapore i knew from last year, and soon i realized that if we were looking for an adventure, well, it had already started.

the area surrounding joo chiat is the old malay district of singapore. for us pinoys, it's like going to chinatown, but the area's cultural influence is not chinese but malay. we rolled our stroller bags (yeah, for backpackers, we were using the wrong luggage. haha.) down joo chiat road and as we were getting deeper & deeper into the district, i knew without nad telling me that the vibes we were getting weren't that good.

when we got to the hostel entrance, we were buzzed in & upon opening the door, a flight of stairs welcomed us. our stroller bags considered, this was definitely not a good welcome.

when we got to the second floor where the reception counter was, we were "welcomed" by a member of the hostel crew with a stare, from head to toe, and without a smile, she asked us whether we had a reservation. whoops. did she treat us that way because we were asian, like her, and she felt a kinship with us? (yessss, i am dripping with sarcasm here.)

after we signed their logbook and paid for one night, she gave us our sheets which looked freshly laundered but weren't even folded/ironed.

we then walked to the mixed dorm room, which looked like one of the better dorm rooms in our university belt area. the room looked clean & well-maintained, and i found it a comfort to see women's blouses hanging in one of the bunks. unfortunately, all lower bunks were occupied. nad & i chose the two upper bunks that were together.

i decided to take a shower after settling in. the size of the stall was okay for me, but i wonder how our other european brethren fared. it was a hassle, though, not to have an area where to put your bathing essentials (soap, shampoo, etc.), and double the hassle not to have enough space where to hang your towel, your used clothes, and your fresh clothes. i remember when we trekked to batad terraces in banaue and stayed at the sole inn/hostel there, the bathroom had space for those, even if the v.v.cold weather somehow doesn't make you feel like you really want to take a bath. but i digress...

there was only one toilet in that dorm room, which housed (i think) 9 double-decked beds (transl: maximum 18 occupants). nad had to wait for more than 30 minutes to use the toilet.

as we were rushing to get to golden mile complex, we really did not have a chance to check the other areas of the hostel. i did get to meet other guests, and they were all very nice. at least the guests were nice! (well maybe because they were european, and not asian like us. funny.)

on the way to golden mile, nad & i decided to find lodgings elsewhere. heck, we were willing to pay for a room somewhere else, if it would mean being treated nicely by our kind, and getting to use a bathroom with space for bath knick-knacks, and not having to wait for forever to pee.

we never got to spend even just one night in the hostel. maybe for europeans, betel box is a great place. maybe for others, betel box would work. unfortunately, not for me. and there won't be a next time.

ps. if you're the nigerian i met who was very nice to me, and told me that you consider betel box your home, i'm sorry for this review. but heck, you & those 2 guests (one british, the other indian) i got to talk to are the only reasons why i am giving the hostel a 3-star rating! :)

ReviewReviewReviewAsian Civilisations Museum, SingaporeAug 10, '07 10:21 AM
for everyone
Category:Other
I have been to the Louvre, the MoMA and other museums here in the Philippines and other countries I've visited. The Asian Civilisations Museum had a good collection, which covered the essentials of Asian culture and history. The displays and exhibits were tastefully done and were quite informative.

My companion, Nad, and I found it very disturbing, though, that there was ONLY ONE display of an artifact from the Philippines. It was a beaded necklace from the Kalinga Province, and it did not even say that the item was from the Philippines!

What irked Nad the most was the special exhibition on "Beauty in Asia" which had a section on beauty pageants. Nad is a pageant enthusiast, who has nurtured 6 Binibining Pilipinas winners. Not one reference was made to the Philippines, who has produced the most number of Miss Universe and Miss World winners in Southeast Asia!

I love museums and the opportunity they grant me to immerse myself in art, history & culture even if only for a few hours. I was hoping for that feeling of being a "culturati" when we left the Asian Civilisations Museum, but it was absent. I was very disturbed that Philippine art, history and culture was deemed by the curators of this museum as 'inadequate' enough to be included in the collection.

Of course, we UP grads did not take this sitting down. Nad wrote down our thoughts and filled up the recommendation form. We got a free magnet each from the desk officer, who read our comments without any reaction.

Unfortunately, a magnet just won't cut it.

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